Should a care home choose Mycarematters Care Charts or Profiles?

Care Charts v Mycarematters

For those care homes looking to improve their person-centred care there are now two tools to help which appear, at first glance, to be doing the same thing: providing a quick at-a-glance view of a person’s needs and preferences in their room. Both systems ensure that all members of staff and visiting professionals interacting with a resident are quickly aware of the small things that can make a big difference. Both have won awards for the simple and effective way in which they assist delivery of person-centred care.

Where they differ is in how the information is collected and shared. The Care Charts have a laminated surface on which information can be written, wiped off and updated whenever required. Mycarematters profiles are created / updated online and printed out.

There are pros and cons for both systems, but the one significant advantage of Mycarematters Profiles is that they can easily be shared with other services. The simplest way is to supply a printout, but it is also quick and easy for anyone with the person’s name, date of birth and Mycarematters code to retrieve a person’s profile from online. So when a hospital phones to ask for information about one of your residents because the printout has gone missing, you can just provide the resident’s Mycarematters code and point hospital staff in the direction of the online facility.

There are other benefits offered by Mycarematters Profiles. There is space to add information about Advance Care Plans, DNARs, Power of Attorney for each resident and more, providing a central record of information that is quick and convenient to access when needed. You will be able to give family members access to their relative’s profile so they can view and contribute to the information held.

People like to work in different ways so what works best for one environment is not necessarily the best for another. It may be appropriate to use both: hang a laminated chart in your residents’ bedrooms for updating by hand, and create online profiles that can go with a resident in the event they need a stay in hospital.

Whichever method you choose, you’ll be helping your staff and others to better meet a person’s needs when they are unable to express those things for themselves: enabling everyone interacting with them to engage in meaningful conversation, to know their likes and dislikes, to make an emotional connection. It’s the least they deserve.

Contact us to chat through the options and special offers available.

Spread the cost of your care charts

There are hundreds of care homes who have been using their Care Charts for over three years now, and we frequently get feedback as to what good value for money they offer.

Nevertheless, we understand the constraints cashflow can impose, and we’d like to do what we can to help you incorporate Care Charts into the daily life of your organisation.

So we are delighted to offer you the opportunity to spread your payment over up to 6 months*. Your payment schedule can be set up in a matter of minutes; just email us to say what you’d like to order and over how many months, or call us on 01403 210485 to chat it through if you prefer. It won’t cost you a penny more and you can delight your staff, inspectors, residents and their families with this care-enhancing device, whilst minimising the impact on your cashflow.

*Min: £100 Max: £1,000 Max timescale: 6 months

Over 18,000 people requiring care now benefit from Care Charts

Map of care homes using care charts
Zoe Harris with a map of the UK showing where the award-winning Remember-I’m-Me Care Charts are being used.

PJ Care’s decision to introduce Remember-I’m-Me Care Charts into the daily life of their neurological care centres means that over 800 care homes and hospitals are now using these award-winning communication tools. Trials have demonstrated that Care Charts not only increase the quality of life of those being cared for, but can also provide peace of mind for their relatives, and boost staff morale.

“I first came across Zoe’s charts when she was nominated for the Innovation Award in the Great British Care Awards” explained Jan Flawn, Founding Chair of PJ Care. “I was made aware of them via one of the category judges and it struck me immediately what a simple yet effective idea this was. We pride ourselves on maximising the quality of life of each person we care for, so our staff members are highly trained and we have excellent staff / resident ratios, but it’s still difficult to be absolutely sure that every member of our team is aware of – and kept up-to-date with – a resident’s needs and preferences when communicating is a challenge. We chose the Twist-N-View version of the charts because they allow us to make key information instantly available whenever a staff member needs it, and keep it private when not being referred to.”

“The first Remember-I’m-Me Care Chart was designed to assist in the care of my husband,” explained Zoe Harris. “He spent his final 13 months living with advanced dementia in a care home, unable to communicate his needs and preferences. The care home recognised the importance of collecting information about an individual, but had no reliable method by which to ensure the information was made available to all carers and any other members of staff interacting with their residents. That first design is still popular, but I was aware that in certain environments it was difficult to hang the chart in a discreet manner, so we developed the Twist-N-View to address this issue.

“I’m very proud that prestigious care providers like PJ Care have recognised the value of these cost-effective and simple to use charts, and that they are having a beneficial impact on the quality of life of more than 18,000 people and their families, as well as helping to boost staff morale.”

PJ Care is a leading provider of specialist neurological care and neuro rehabilitation for people aged eighteen and over with progressive or acquired neurological conditions.

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Because-I-Care Daily Prompt Posters: free download

daily prompt A3-14 now web200These fun and eye-catching posters have proved to be highly popular as gentle prompts for those messages your staff will have learned in training. To give you an idea of what they’re like, we’re offering you the opportunity to download one of the set of 16 posters for free. You’ll be unlikely to print it on the high quality material we use for the printed set, but you might still choose to pin it on your staff board and encourage your staff to think about what it means.

This is your free download (DPPNow) which should print on all standard office printers. And if you’d like to order more (available in sizes A3 and A4), please click here.

What have we been talking about in past newsletters?

We’ve been sending out a regular newsletter since August 2013 and have touched on a wide range of subjects. Here’s a chance to re-visit an issue if you didn’t see it at the time…

April 2015 Pets as Therapy / Bespoke Care Charts / Book Review: Dementia: The One-Stop Guide / Designing Outdoor Spaces / Free download /

March 2015 It’s not the garden design that matters… / Have you seen Alive Inside / Skills for Care Culture Toolkit / SCIE Guidance on the Care Act / Book Review: On Pluto, Inside the Mind of Alzheimers

Feb 2015 Twist-N-View now available with breakaway device and anti-bacterial cord / How to adapt your environment for people with dementia / Book Review: The Things Between Us

Nov/Dec 2014 Care Charts Founder included on list of HSJ Innovators 2014 / Does the colour of crockery make a difference / An exclusive Christmas offer on Many Happy Returns Chatterbox cards / The power of music / More news from the Garden / Book review: Dancing with Dementia

October 2014 Epsom Hospital puts Care Charts at the heart of their dementia care / COT Toolkit: Living well through activity in Care Homes / More News from the Garden / Book Review: Person-centred Dementia Care by Dawn Brooker / The CQC annual report on the state of health care

September 2014 Care Charts UK named as one of the New Radicals / PJ Care adopt Care Charts for their neurological care centres / Calling all care caterers / The Understanding Dementia MOOC / Rootless Garden: Using Activities Inspired by Nature / Book Review: And Still the Music Plays

July/August 2014 How Avery Lodge is using its Display Care Charts / When Conversation becomes Therapy / Why WW2 Experiences Still Matter / Book Review: Dear Dementia, the Laughter and the Tears / Bright Shadow Brings Energy and Fun / News from the Garden: A Healing Garden Project

June 2014 The power of touch / Using dolls in dementia care / Book Review: Kate Granger’s 2 books / Palliative Care / Staff Training Board / News from the Garden: Kim Grove

May 2014 Reminiscence Boxes / Jargon Buster (TLAP) / National Care Open Day / Care2Improve / Garden News: Buzz Creative Spaces / Free Poster Download

April 2014 Scottish Inspectorate approve Care Charts / Virtual Hospital (DSDC) / Good Care Week / Joining up Care Homes and Primary Care Services (scie) / Garden News: Top doctor backs ‘garden gym’ / Grief / Free Carer’s Chart Download

March 2014 See Change: Think Pain (NAPP) / Quality Paperwork v Quality Care (JRF), Nutrition and Smell / Grief (scie) / Garden News: Thrive

February 2014 Peninsula Community Health adopt charts for all hospitals / Benefits of Physio (CSP) / Dementia courses (UTAS, John Hopkins) / Book review: Living well with Dementia / Charts in Award-Winning Home / Garden News: Chalfont Design’s Dementia Green Care Handbook

January 2014 Care Rocks / Delirium (DSDC) / Garden News: a sensory experience / Care Awards win / Environmental Assesssment Tool (King’s Fund) / Integration (scie)

December 2013 Innovator’s Award win / Birmingham Care Show / What Motivates Staff / Staff Training Board / Flowers of the Month

November 2013 GB Care Awards finalist / Peninsula Community Health Care complete charts trial / Birmingham Care Show / Flower Power / NHS Changeday / Reminiscence Conference / HCBC ‘Be Sure’ film

October 2013 Charts selected by award-winning care home / Why use pictures / Pain assessment app / Flowers of the month / Book review: Managing dementia in General Practice

September 2013 Charts testimonial / Resource: Making involvement count

August 2013 Launch of Art Packs / Paper v screen / Eden Alternative / Schwartz Center Rounds (King’s Fund) / Launch of new sizes for Daily Prompt Posters / Staff Training Board




Visit us at the Birmingham Care Show

Having been a visitor to this fabulous show for the past 3 years, I’m very pleased to say we have decided the time is right for us to take a stand ourselves.  You’ll find us on Stand D95 directly opposite the Dementia Care Seminar Theatre and if you haven’t already seen our charts and posters, here’s your chance to see what we’re about. We’ll have samples of the entire range for you to assess, and if you’re already using our products, I really hope you’ll come along and say hello. All visitors to the stand will have a chance to win one of 5 £20 vouchers, redeemable against any of our products – you choose.

Venue: NEC Birmingham. Date: 12th and 13th November 2013. Stand D95

Here’s a link to take you to the Exhibition website where you can find out who else is exhibiting and register for a visitor’s badge:


It’s our third birthday

To celebrate our third birthday and for this month only, we’re offering a full 10% discount on all orders placed in July. Please use the Promotional Code ‘July’ when placing your order (click here to see the full range), or be sure to mention it if you prefer to phone us with your order, on 01403 210485.

Remember-I’m-Me Care Charts have been changing lives for 3 years now, and they are more important than ever, with care home managers having to meet ever-increasing expectations from budgets that are being squeezed so hard each pound has to pull its weight (if you’ll excuse the appalling pun). So a product that can make a tangible difference to the quality of life of carers as well as those they care for, for just a few pounds a resident, has got to be worthy of serious consideration. Go to our Online Shop to see the full range.

It’s exhibition season

It feels like I’ve spent more time at exhibitions than in the office recently, and there have been more I could have attended if time allowed. They range from the huge events at London’s Excel, with hundreds of exhibitors, thousands of delegates and dozens of speakers, to the more intimate Nottingham and Derbyshire Care Conference at Nottingham’s Belfry Hotel, where we dipped our toe in the water and exhibited for the first time. This was a much more modest event, just 30 exhibitors, but there was still an excellent line-up of speakers and, judging by the discussions with visitors to our stand, a highly motivated and enthused group of 100 or so delegates.

(The map on the wall in the picture shows where our products are now being used… over 600 care homes in virtually every county in the UK. That’s Linda taking an order by the way, and I’m the one drinking coffee – as per.)

It was great to meet care home managers and owners who are already using the charts, and even more gratifying to hear their words of praise, like these from Simon Hodgkinson, owner of Westcliffe Care Home in Nottingham…

“We have been using the care charts at Westcliffe Care Home for approximately 8 months. We believe they make a real difference to the quality of life our residents lead; because it means we get the things that matter to them right – particularly the small things that really make a significant difference. We do not often have agency staff but when we do they all comment on how useful the charts are. The charts get them up to speed very quickly which means they can deliver quality, individualised care immediately – and of course they have gone down very well indeed during inspections!”

Notts 13 Linda takes an order

New products… and new pricing

Over 9,000 people throughout the UK are now benefiting from one of our Remember-I’m-Me™ care charts, but we are aware that not everyone has the space to hang our larger charts in such a way as to protect the privacy of the individThere are three versions of the Twist-N-View chartual. So I’m very excited to announce that we have risen to the challenge with our new Twist-N-View™ range: the charts are smaller, and they are double-sided, allowing personal information to be turned to the wall when not being referred to by a carer. What visitors will see, depending on the version of chart used, is an attractive picture or other non-sensitive information of the individual’s choice, yet the personal information is instantly available to any carer, helping them to provide informed, person-centred and dignified care.

Not only can relatives be confident that every carer who attends to their loved one has easy access to the information they need to give best quality care, but they can also be reassured that the individual’s privacy is being respected.

Want to see for yourself?The Sample Set comprises one of each of 6 charts in the range

If you are undecided as to whether the Twist-N-View™ range suits your needs, why not take advantage of our generously discounted price of just £20* to see a full set. The Twist-N-View™ Sample Set includes a copy of each of the six charts in the range plus a dry wipe marker pen, so you can make an informed decision as to whether and which of the charts will work in your environment.

This offer is limited to one set per care home, and is not available for purchase via the website. Please call 01403 210485 to place your order, or to find out more about these or our other products.

*plus delivery and VAT

New pricing…

Because we now have so many options for you to choose from, we’ve adjusted our pricing structure so that you get a discount across your entire order. The advantage to you is the flexibility it gives you in selecting a variety of charts, posters and accessories knowing you will still benefit from bulk discounts across the board. The cart in our online shop will calculate your discount automatically for you, so you can juggle quantities and products until you’ve matched the products you want with your available budget.

Who’s got our charts?

Ever since we received our very first order, we’ve recorded where our ‘Remember I’m Me’ Care Charts have gone on a large map of the UK,  and I thought you might like to see what it looks like now. In case you don’t want to count them, I can tell you that’s over 400 care homes represented by those little orange dots, and we’re determined to make that over 1,000 by the end of 2013. So if your care home isn’t represented on here yet, give us a call!

Map of the UK